Solutions
Information Technology
Access requests, environment work and a ticket queue that is mostly repetition.
Overview
IT is usually both the owner of an automation programme and one of its largest beneficiaries.
Where it hurts
- 01
Repetitive service requests
The same twelve tickets, forever.
- 02
Shadow automation
Personal scripts and flows nobody can support.
- 03
Change risk
Upstream updates breaking downstream jobs without warning.
Case studies
Offers
Emerging Tech Sprint
Two weeks testing one emerging technology against one of your real processes, ending in a recommendation you can act on or drop.
- A contained experiment
- A recommendation with a number
Managed Automation Care
Monthly retainer covering monitoring, incident response and the change work that keeps automations alive as the systems underneath them drift.
- Monitoring and alerting
- Vendor-change absorption
- Monthly evidence pack
Integration Blueprint
Three weeks mapping the systems, the data contracts and the failure modes - before anyone writes integration code.
- Target architecture
- Failure-mode catalogue
Automation Rescue
Two weeks to audit an inherited bot estate that keeps breaking, stabilise the worst of it, and tell you what is worth keeping.
- An estate inventory
- Keep / fix / retire
AI Readiness Assessment
Three weeks to separate the processes where AI changes the economics from the ones where it is an expensive way to run a rule.
- A shortlist worth funding
- The honest negatives
- Data and integration gaps named
Insights
Technology transformation
You do not need to replace the system to fix the process
Most of the pain attributed to a legacy platform is actually in the gaps between platforms - and gaps are far cheaper to close than cores are to replace.
Read
Technology transformation
The two-week test before emerging tech enters a budget
If it cannot survive one of your real processes for a fortnight, it will not survive a roadmap.
Read
Engineering practice
Bots that survive contact with production
Every RPA failure we have inherited traces back to one of four things.
Read